WARRANTY POLICY


We offer a 2 year warranty to all of our products purchased directly on torvol.com or an authorized distributor.

The Torvol Warranty covers defects in materials and workmanship in every Torvol product:
– from the date of shipment
– or the date of the original purchase.
If you have a valid claim under the Torvol Warranty and have returned the product in accordance with the procedure, we will replace the defective product free of cost or refund the purchasing price.

HAVE A LOOK AT WHAT IS NOT COVERED BEFORE MAKING A CLAIM.

Use of the product that is not in accordance with Torvol’ instructions.

Problems that result from external causes such as accident, abuse or misuse.

Products which have been tampered with.

Problems caused by using third party handling.

The natural breakdown of materials that occurs after extended use.

(i.e. zipper wear, fabric abrasion, etc.).

Some states, provinces and countries do not allow the exclusion or limitation of incidental or consequential damages, so this exclusion may not apply to you.
The Torvol Warranty does not in any way restrict the rights that you may have under such rules.

 

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